*Position Title: Systems Administrator*
*This position is located 100% onsite at the Veterans' Administration facilities, including Medical Centers, with daytime hours and potential for evening and/or weekend hours.
*
As an onsite *Systems Administrator* on our project, you will be supporting the Department of Veterans' Affairs.
You'll analyze problem areas and opportunities for improvement in this mission critical network.
*Duties include:*
* Performing installation, configuration, maintenance, testing and troubleshooting tasks in support of the IT customers.
Frequently positioning self to set up and maintain computers and connect/pull cords from under desks and in server closets.
* Performing regular and repetitive unpacking, moving, and installation of IT equipment weighing up to 25 pounds (or greater with additional assistance).
* Frequently traversing around large VA site campus while transporting equipment to various office buildings.
* Communicating directly with customers on site to diagnose and resolve customer related hardware/software issues utilizing the Service Now tool.
Track and document all system changes, problems, issues, and work tasks within Service Now.
* Provisioning of newly procured endpoints to include desktops, laptops, printers, and mobile devices.
Perform imaging, desktop support, adds/moves and changes.
* Installing OS Patch installation/patch removal (if applicable), OS upgrades and Commercially Available Off-the-Shelf (COTS) software.
* Providing user management account support where Elevated Privileges (EP) may be required.
* Performing software application installation and configuration based on change order instructions.
* Utilizing log data and system administration tools to diagnose system hardware and software problems, repair, and re-configure or replace defective system components as indicated.
* Performing system monitoring and analysis on assigned systems to discover risks and inadequacies, and provide recommendations on the need for expansion, enhancement or revision.
* Utilizing Microsoft System Center Operations Manager (SCOM) and SCOM tools to troubleshoot performance issues and deploy software packages, to include Scripting, McAfee and other VA standard tools.
* Performing inventory functions to include managing pagers and turn-ins including performing media sanitization, disposal and/or turn in of equipment.
* Performing routine audits of systems and software to determine utilization and adequacy for demand, and compliance with current hardware and software site license regulations and requirements.
* Performing general maintenance activities, printer deployment/repair, software installations, EHRM prep and equipment refreshes.
May include occasionally pulling old cables from server room as needed.
* Performing asset management to include asset inventory, audit and tracking, asset administration and reporting, integrated IT asset portfolio, and history and forecasting, automating the asset management process as necessary.
* May occasionally answer door and escort personnel as needed.
*Experience*:
* Experience in maintaining troubleshooting a wide variety of systems and networks to include high volume/high availability systems.
Must have knowledge of debugging protocols and processes.
* Experience with conducting routine system administration tasks and logging data in system admin logs.
* Experience with maintaining troubleshooting a wide variety of systems and networks, including high volume or high availability systems.
* Knowledge of debugging protocols and processes
* Ability to troubleshoot problems and issues identified by customers and implement corrective actions
Job Type: Full-time
Pay: $40,000.
00 - $56,000.
00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Education:
* Bachelor's (Preferred)
Work Location: In person
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