Dealership:
L0006 Lithia Toyota
Lithia Toyota
Cashier/BDC Call Center
Schedule: Weekend availability required
Pay Range: Starting at $17.
00 based on experience + bonus opportunities
The Cashier/BDC Admin is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within a dealership.
Responsibilities:
Greet and assist customers who enter the store showroom
Gather accurate customer information to create a database for continual follow-up and retention
Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
Utilize computer skills within our internet department to increase appointments, sales and customer retention.
Utilize phone skills to follow up with customers about their experience, resolve any issues or concerns that they may have encountered and send any major issues to the LSMS Coordinator or General Manager for further review.
Direct calls and handle all customer payment and credit transactions.
Responsible for the daily balancing and reconciling of cash office account/s.
Assist the Office Manager and/or General Manager with various clerical duties as needed.
Qualifications:
Excellent communication skills; both written and verbal.
Ability to multi-task in a fast paced work environment.
Working knowledge of Microsoft Office Suite.
One to two years of previous cashier experience is preferred.
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required.
Acceptable driving record and a valid driver's license in your state of residence necessary for select roles.
We are a drug free workplace.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.