Adult Protective Service Specialist

Initial Posting Date: 01/22/2024 Application Deadline: 02/05/2024 Agency: Department of Human Services Salary Range: $4,536 - $6,952 Position Type: Employee Position Title: Adult Protective Service Specialist Job Description: Adult Protective Services Specialist / REQ-REQ-146344 Salary Range: $4536 - $6952 Medford (State Street office) Do you want the opportunity to match the needs of people in the community with available federal, state and local programs or other resources to meet those needs? Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that supports the elderly, people with disabilities and communities? Then, we want to hear from you! We are proud to be an Equal Opportunity Employer.
We are actively working to build an equitable agency with the Equity North Star as our guide toward our vision of an agency free of discrimination and bias.
We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities.
We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.
Aging and People with Disabilities (APD), part of the Oregon Department of Human Services, is seeking a dedicated and compassionate individual for multiple vacant Adult Protective Services Specialist position.
Oregon Department of Human Services (ODHS), A place to belong and make a difference! When you join the ODHS, you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.
Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning.
ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision.
Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and competitive benefits packages including health, dental, vision and much more! ABOUT THE PROGRAM Click here to learn more about Aging and People with Disabilities.
YOUR DUTIES AT A GLANCE: In this position, you will provide adult protective services to vulnerable adults who are elderly or disabled.
The Adult Protective Services Specialist receives referrals, determines the need for and investigates alleged incidents of adult abuse or neglect.
Situations may involve physical abuse, neglect, abandonment, sexual abuse, verbal and emotional abuse, financial exploitation, isolation, and self-neglect.
Major duties include: Investigate complaints of abuse or neglect.
Plan the scope and direction of the investigation.
Interview the alleged victims, alleged perpetrators, and witnesses.
Review documents and records such as medical or financial records.
Construct and organize evidence.
Collect and analyze physical and documentary evidence.
Apply administrative statutes, administrative rules, and facility regulations regarding abuse to investigative situations and determine a finding.
Evaluate evidence and address issues that arise during the investigation.
Determine relevance, reliability, and credibility of gathered information and evidence.
Decide when appropriate to refer to law enforcement personnel.
Write investigative reports that include summary of evidence and witness statements, conclusions, and recommended action in accordance with DHS rules and policies.
Enter information into various databases and electronic systems.
Provide investigative information on criminal cases when needed.
Testify in court, before grand juries, trials, and hearings.
Give sworn depositions.
Screen reports of concern to determine eligibility for Adult Protective Services.
This activity includes a determination of whether he reported concern meets the definition of abuse or self-neglect.
After the screening and triage, conduct a preliminary assessment of the alleged victim’s safety, possible risks to the investigator or other factors; determine need for emergency intervention.
Visit individuals to monitor living and safety conditions.
Intervene in situations where adults are at high risk of abuse or neglect within their living situations; develop intervention plans to address the individual’s needs; arrange for services to stabilize the individual’s situation; monitor and adjust intervention plans; refer to community organizations for follow-up or other case managers for on-going case supervision.
May maintain intervention plans for individuals not otherwise being case managed who are still at risk after crisis phase.
Continue to monitor, reassess, and arrange intervention until level of harm is reduced or in accordance with policy timeline.
WORKING CONDITIONS May be subjected to verbal abuse and assaultive threats made by angry and hostile individuals.
Occasional subpoenas and court requirements can be required on short notice.
Must be able to drive; meeting individuals in their own homes and other community settings such as nursing homes, hospitals, or other community care settings.
Requires some out-of-town or overnight travel for training and outlying cases.
May involve driving in inclement conditions.
Potential exposure to illness and disease through direct contact with clients.
May be exposed to unsanitary conditions.
Adult Protective Service Specialist works independently in the field with minimal supervision.
Expectations of meeting triage response times, determined by the nature and severity of risk to individuals and the immediacy of response required.
Will work closely with individuals who may have difficulty receiving, processing, or verbalizing information necessary to make informed choices and decisions.
THIS IS WHAT YOU NEED TO QUALIFY/MINIMUM QUALIFICATIONS: A bachelor's degree in the human, social, behavioral or criminal sciences AND two years human service, law enforcement or investigative experience; OR An associate degree in the human, social, behavioral or criminal sciences AND four years human service, law enforcement or investigative experience; OR Three years professional level experience related to the position may substitute for the bachelor's degree; 18 months for an Associates.
**A current resume AND/OR an updated Workday application is required to determine if minimum qualifications are met.
ESSENTIAL ATTRIBUTES: Experience communicating with clients or members of the public who have hostile or difficult personalities.
Experience interviewing people to gather information related to abuse, neglect and or self-neglect in hostile situations.
Experience interviewing clients or members of the public face to face in non-traditional, challenging settings.
Experience interpreting and explaining decisions, laws, rules, policies, and procedures.
Experience in report writing and or caseload management.
REQUIRED: Clearly describe how you meet the minimum qualifications (MQ’s) and essential attributes (EA’s) within your application materials.
These attributes will be used to determine which candidates will be selected to move forward in the process.
** Your application and/or resume will be used when completing a pay equity assessment.
The pay equity assessment determines your pay rate/salary step, so complete and detailed work and education history is helpful.
Application instructions & requirements: Your work history profile either in the Workday application or resume/CV is the perfect opportunity to highlight your interest in the position and showcase your skills and experience that make you the best candidate for the position.
Current State of Oregon: Apply via your employee Workday account.
(This includes permanent and limited duration employees; temporary employees are not counted as internal candidates).
View this job aid for help.
If you are not a current State of Oregon employee, view this application instructional video.
Please upload a resume OR complete the work history profile.
Note: Your resume / cover letter may be uploaded in the Resume/CV field on the online application.
**Emailed resumes and cover letters will not be accepted; they must be attached to your Workday application to be considered.
After you submit your application, you will have additional tasks to complete in Workday.
Please continue to check your Workday account throughout the recruitment process.
ADDITIONAL REQUIREMENTS: Finalists for this position will be subject to a computerized criminal history and abuse check.
Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
The Oregon Department of Human Services does not offer visa sponsorship.
Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.
ODHS will use E-Verify to confirm that you are authorized to work in the United States.
HELPFUL INFORMATION: This position is represented by the Service Employees International Union (SEIU).
This recruitment may be used to fill future vacancies.
Have questions about Workday, and want some tips on understanding the state application process? Check out our Oregon job opportunities page.
If you need an accommodation under the Americans with Disabilities Act (ADA) to participate in the application or selection process, please contact ADA.
DHS@dhsoha.
state.
or.
us.
Please be sure to include the job requisition number.
For questions about the job duties or application process, please contact JENNIFER.
M.
MOISA@odhs.
oregon.
gov .
Please be sure to include the job requisition number.