Job Description
POSITION TITLE: Patient Account Representative
POSITION SUMMARY:
Prepares patient account information for billing third party payors.
Billing Representatives work to expeditiously collect from third party payors while adhering to existing policies and procedures.
Works cooperatively with coworkers and clients with minimal supervision and frequent interruptions.
ESSENTIAL JOB FUNCTIONS:
Actively and willingly works on a Billing Team (Medicare, Welfare, Commercial or Customer Service) to do
everything necessary to make the office run smoothly.
Obtains, prepares and submits claims to all third-party payors and client accounts.
Reviews remittance advice for cost share, allowances, deductibles, co-insurance, and non-covered adjustments.
Records on the computer system all calls, correspondence, interviews, and activities related to each patient account.
Reviews aging reports to determine status of accounts.
Enters data into computer system with accuracy and speed (50 WPM and 10-key calculator skills).
Responds to billing inquires by contacting appropriate departments for charge entry questions, preparation on Quality
Assurance Forms and maintains billing inquiry logs.
Must be able to maintain strict confidentiality of patient information.
Willing and able to learn and perform extra duties as assigned.
MARGINAL JOB FUNCTIONS:
Performs other duties as assigned.
Job Requirements
QUALIFICATIONS:
REQUIRED:
Typing 50 words per minute; 10-key accuracy; Ability to communicate effectively with the public and your coworkers in a friendly and professional manner; and Third party payor billing experience.
PREFERRED:
Computer and general office experience; Proper telephone etiquette; and 2 years or more medical billing and office knowledge.
TYPICAL PHYSICAL/MENTAL DEMANDS:
Sedentary-light physical demands, with occasional lifting of 25-40 lbs.
Must be able to sit for long periods of time.
Requires approximately 6 hours per day keying on a CRT keyboard and looking at an illuminated computer display screen.
Stress and pressure associated with meeting daily deadlines.
PAY RANGE: $16.
90 - $24.
97
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