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Posted : Wednesday, November 08, 2023 01:20 PM
Are you looking to earn while you learn? We want to offer you not just a job, but a career.
Are you looking for someplace to use your superior customer service and communication skills? Do you have a passion for making every patient visit the best possible experience? If so we are looking for you to be a part of our team with our current Valley Occupational Health team.
The hours needed for this position are Monday - Friday 7:45am to 5:30pm .
A high school diploma or equivalent is preferred.
*Summary: *The Employer Services Representative supports the Occupational Health Services team to meet the goals of timely patient access, efficient and effective delivery of employer services, and creating a superior experience for both the patient and the employer.
The Employer Services Representative directly supports the Occupational Health Team through a range of tasks and responsibilities including clerical and delivery of employment-related healthcare services.
This position requires travel to and from other clinical sites during normal business hours as needed.
*Essential Duties and Responsibilities:* * Serves as an employer services resource for urgent care and injured worker teams.
* Assists in patient check-in and check-out as needed.
* Schedules and re-schedules appointments for Employer Services.
* Answers patient and employer phone calls and questions pertaining to both new and existing service line offerings.
* Coordinates specialized physical exams with the Injured Worker team.
* Participates in delivery of on-site services at employer job sites.
* Develops and maintains relationships with local business / employers to stay current with changing needs.
* Reports, faxes and scans documents.
* Collection of observed and non-observed drug screens including urine specimen, hair specimen, and alcohol testing.
* Maintains compliant with and current in required employer services certifications.
* Operate and troubleshoot Escreen devices.
* Operate and troubleshoot breath alcohol testing devices.
* Maintain daily logs of activities performed including all collections and travel information.
* Enter data regarding collections into computer systems.
* After hours (night and weekend) collections may be required.
* Ensuring all paperwork regarding and pertaining to collections performed are completed properly by the collector and the donor at the time of the collection.
* Responsible for maintaining the cleanliness of the facilities utilized .
* Responsible for turning in all receipts, paperwork, and samples to the proper designated areas.
* Responsible for immediately reporting any incidences that would hinder the ability to successfully complete a collection to the Employer Services Team Leader.
* Keeps work area and front desk/waiting room area clean and tidy * *Report to work as scheduled, on time, and dressed appropriately;* * *Work with all clinic staff to promote teamwork and help ensure a productive and positive work environment;* * *Other duties as reasonably requested* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
*Qualifications:* * Commitment to Valley Immediate Care’s mission to be a leader in providing timely access to convenient, high quality cost effective health care.
* Commitment to reflect Valley Immediate Care’s values of honesty, integrity and professionalism in all instances and aspects of work and any time representing the organization * Commitment to maintain confidentiality *Education:* * High School Diploma or equivalent required * Associates Degree preferred * Ability to successfully complete Department of Transportation (DOT) and Breath Alcohol Technician (BAT) certification *Experience: * * Experience in occupational health preferred * Experience in Medical Assisting preferred * Experience in medical billing preferred * Experience with and knowledge of EMR preferred * Experience as drug screen / BAT specimen collector preferred *Knowledge:* * Basic knowledge of anatomy, physiology, medical terminology and pharmacology * Knowledge of vitals and medical documentation preferred * Basic knowledge of medical billing * Basic knowledge of occupational health / workers compensation programs * Basic knowledge of substance abuse test sample collection *Skills and Abilities:* * Excellent customer service skills * Excellent data entry and organization skills * Ability to multitask paying attention to detail and patient needs * Demonstrated ability to work independently and efficiently to accomplish required tasks and duties with minimal supervision * Ability to work at a rapid pace, being involved in several duties at one time *Language Skills:* * Excellent verbal and written communication skills * Ability to communicate effectively with team members * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals * Ability to professionally document in the patient chart * Bilingual Spanish/English preferred * Ability to write routine correspondence * Ability to communicate professionally and effectively to patients, providers, business associates, and other medical offices specifically demonstrating professional phone etiquette *Reasoning Ability:* * Ability to resolve practical problems * Ability to interpret a variety of instructions furnished in written, oral, diagram and schedule form * Ability to give and follow written and verbal instructions in a safe and appropriate manner *Mathematical Skills:* * Knowledge of basic mathematical computations and equations,and the ability to add, subtract, multiply, divide and calculate figures * Knowledge of basic measurement systems, and ability to convert units of measure *Computer Skills:* * Proficient in operation and use of PC * Proficient in all Microsoft office products and web-based applications * Proficient in EMR, proficiency in Agility preferred *Physical Demands:* * Regularly required to talk or hear at normal levels * Regularly required to stand, walk, sit, use hands to handle or feel, reach with arms and hands * Frequently required to stoop, kneel, crouch, or crawl * Regularly requires lifting, bending, reaching, pushing, carrying * Regularly requires lift and/or move up to 25 pounds * Vision corrected to normal range and occasionally requires close vision and ability to adjust focus *Working Environment:* * Comfortable, indoor clinic and office environments.
May require evening work.
* Noise level is usually moderate * Travel required between clinic sites and job sites for onsite services.
Position could require work at both Grants Pass clinic and Medford clinics.
* Tasks create exposure to hazardous conditions including potential exposure to infectious diseases and potential close contact with individuals who are ill; potential exposure to blood borne pathogens such as blood, bodily fluids, and/or tissue; potential exposure to hazardous chemicals; potential exposure to physical violence * Machines, equipment, tools, supplies used: computer, fax, copier, calculator, multi-phone system, scanner, Escreen device, BAT device * Duties can be expected to be performed concurrently.
Must be able to work under conditions of constant interruption and be able to concentrate and stay on task.
* Patient Health Information Portability and Accountability Act (HIPAA) access requirements include: treatment, payment and operations.
For the right candidate, and for those who prove to be the best, we can potentially offer a path to begin training to be a Medical Assistant starting in as little as six months and x-ray training (LXMO) in 18 months.
Eligibility for MA training will also have additional requirements.
We offer excellent growth and development opportunities, competitive wages, and great supportive teams.
Rate: $17.
28- DOE Job Type: Full-time Pay: From $17.
28 per hour Benefits: * 401(k) matching * Health insurance * Life insurance * Paid time off Education: * High school or equivalent (Preferred) Experience: * Customer service: 1 year (Preferred) * CNA or Medical Assistant: 1 year (Preferred) Language: * Spanish (Preferred) License/Certification: * CNA or MA Certification (Preferred) Work Location: In person
Are you looking for someplace to use your superior customer service and communication skills? Do you have a passion for making every patient visit the best possible experience? If so we are looking for you to be a part of our team with our current Valley Occupational Health team.
The hours needed for this position are Monday - Friday 7:45am to 5:30pm .
A high school diploma or equivalent is preferred.
*Summary: *The Employer Services Representative supports the Occupational Health Services team to meet the goals of timely patient access, efficient and effective delivery of employer services, and creating a superior experience for both the patient and the employer.
The Employer Services Representative directly supports the Occupational Health Team through a range of tasks and responsibilities including clerical and delivery of employment-related healthcare services.
This position requires travel to and from other clinical sites during normal business hours as needed.
*Essential Duties and Responsibilities:* * Serves as an employer services resource for urgent care and injured worker teams.
* Assists in patient check-in and check-out as needed.
* Schedules and re-schedules appointments for Employer Services.
* Answers patient and employer phone calls and questions pertaining to both new and existing service line offerings.
* Coordinates specialized physical exams with the Injured Worker team.
* Participates in delivery of on-site services at employer job sites.
* Develops and maintains relationships with local business / employers to stay current with changing needs.
* Reports, faxes and scans documents.
* Collection of observed and non-observed drug screens including urine specimen, hair specimen, and alcohol testing.
* Maintains compliant with and current in required employer services certifications.
* Operate and troubleshoot Escreen devices.
* Operate and troubleshoot breath alcohol testing devices.
* Maintain daily logs of activities performed including all collections and travel information.
* Enter data regarding collections into computer systems.
* After hours (night and weekend) collections may be required.
* Ensuring all paperwork regarding and pertaining to collections performed are completed properly by the collector and the donor at the time of the collection.
* Responsible for maintaining the cleanliness of the facilities utilized .
* Responsible for turning in all receipts, paperwork, and samples to the proper designated areas.
* Responsible for immediately reporting any incidences that would hinder the ability to successfully complete a collection to the Employer Services Team Leader.
* Keeps work area and front desk/waiting room area clean and tidy * *Report to work as scheduled, on time, and dressed appropriately;* * *Work with all clinic staff to promote teamwork and help ensure a productive and positive work environment;* * *Other duties as reasonably requested* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
*Qualifications:* * Commitment to Valley Immediate Care’s mission to be a leader in providing timely access to convenient, high quality cost effective health care.
* Commitment to reflect Valley Immediate Care’s values of honesty, integrity and professionalism in all instances and aspects of work and any time representing the organization * Commitment to maintain confidentiality *Education:* * High School Diploma or equivalent required * Associates Degree preferred * Ability to successfully complete Department of Transportation (DOT) and Breath Alcohol Technician (BAT) certification *Experience: * * Experience in occupational health preferred * Experience in Medical Assisting preferred * Experience in medical billing preferred * Experience with and knowledge of EMR preferred * Experience as drug screen / BAT specimen collector preferred *Knowledge:* * Basic knowledge of anatomy, physiology, medical terminology and pharmacology * Knowledge of vitals and medical documentation preferred * Basic knowledge of medical billing * Basic knowledge of occupational health / workers compensation programs * Basic knowledge of substance abuse test sample collection *Skills and Abilities:* * Excellent customer service skills * Excellent data entry and organization skills * Ability to multitask paying attention to detail and patient needs * Demonstrated ability to work independently and efficiently to accomplish required tasks and duties with minimal supervision * Ability to work at a rapid pace, being involved in several duties at one time *Language Skills:* * Excellent verbal and written communication skills * Ability to communicate effectively with team members * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals * Ability to professionally document in the patient chart * Bilingual Spanish/English preferred * Ability to write routine correspondence * Ability to communicate professionally and effectively to patients, providers, business associates, and other medical offices specifically demonstrating professional phone etiquette *Reasoning Ability:* * Ability to resolve practical problems * Ability to interpret a variety of instructions furnished in written, oral, diagram and schedule form * Ability to give and follow written and verbal instructions in a safe and appropriate manner *Mathematical Skills:* * Knowledge of basic mathematical computations and equations,and the ability to add, subtract, multiply, divide and calculate figures * Knowledge of basic measurement systems, and ability to convert units of measure *Computer Skills:* * Proficient in operation and use of PC * Proficient in all Microsoft office products and web-based applications * Proficient in EMR, proficiency in Agility preferred *Physical Demands:* * Regularly required to talk or hear at normal levels * Regularly required to stand, walk, sit, use hands to handle or feel, reach with arms and hands * Frequently required to stoop, kneel, crouch, or crawl * Regularly requires lifting, bending, reaching, pushing, carrying * Regularly requires lift and/or move up to 25 pounds * Vision corrected to normal range and occasionally requires close vision and ability to adjust focus *Working Environment:* * Comfortable, indoor clinic and office environments.
May require evening work.
* Noise level is usually moderate * Travel required between clinic sites and job sites for onsite services.
Position could require work at both Grants Pass clinic and Medford clinics.
* Tasks create exposure to hazardous conditions including potential exposure to infectious diseases and potential close contact with individuals who are ill; potential exposure to blood borne pathogens such as blood, bodily fluids, and/or tissue; potential exposure to hazardous chemicals; potential exposure to physical violence * Machines, equipment, tools, supplies used: computer, fax, copier, calculator, multi-phone system, scanner, Escreen device, BAT device * Duties can be expected to be performed concurrently.
Must be able to work under conditions of constant interruption and be able to concentrate and stay on task.
* Patient Health Information Portability and Accountability Act (HIPAA) access requirements include: treatment, payment and operations.
For the right candidate, and for those who prove to be the best, we can potentially offer a path to begin training to be a Medical Assistant starting in as little as six months and x-ray training (LXMO) in 18 months.
Eligibility for MA training will also have additional requirements.
We offer excellent growth and development opportunities, competitive wages, and great supportive teams.
Rate: $17.
28- DOE Job Type: Full-time Pay: From $17.
28 per hour Benefits: * 401(k) matching * Health insurance * Life insurance * Paid time off Education: * High school or equivalent (Preferred) Experience: * Customer service: 1 year (Preferred) * CNA or Medical Assistant: 1 year (Preferred) Language: * Spanish (Preferred) License/Certification: * CNA or MA Certification (Preferred) Work Location: In person
• Phone : NA
• Location : 1619 NW Hawthorne Ave, Grants Pass, OR
• Post ID: 9086639664
