Medical Administrative Assistant

Alevia Physical Therapy is seeking a Medical Administrative Assistant to join our team.
At Alevia, you’ll have the opportunity to work with a diverse patient population, helping them achieve their goals and improve their quality of life.
We welcome all applicants who share our commitment to patient care.
*ABOUT US* At Alevia, we offer a supportive and collaborative work environment.
Our administrative team and providers compliment their respective roles as a united team.
Our core values and standards (www.
aleviapt.
com) reflect what we truly believe and strive for.
We work together in the pursuit of facilitating healing and creating meaningful connections, and we have a lot of fun doing it, too! If Alevia sounds like the team you’ve been looking for, read on! *ABOUT YOU* As a Medical Administrative Assistant, you will play a vital role in ensuring the smooth operation of our physical therapy practice.
Your excellent communication skills along with your strong organizational abilities, will be essential in providing exceptional customer service to our diverse patient population.
You will work closely with therapists, patients, and the administrative team to facilitate administrative tasks, maintain patient records, and ensure efficient clinic operations.
*RESPONSIBILITIES* * Greet and welcome patients in a friendly and professional manner, both in person and over the phone.
* Schedule and manage patient appointments, ensuring optimal utilization of therapy sessions and efficient workflow.
* Collect and update patient demographic and medical information accurately, adhering to patient confidentiality guidelines.
* Coordinate with referring physicians, specialists, and other healthcare professionals via fax, phone, and email to facilitate seamless care coordination.
* Perform general administrative tasks, such as filing, faxing, scanning, and managing office supplies.
*QUALIFICATIONS* * PREFERRED: Experience in a medical office setting.
* PREFERRED: Experience with insurance authorizations.
* PREFERRED: Fluency in both Spanish and English * High school diploma or equivalent; additional training in medical office administration is a plus.
* Proven experience as a medical administrative assistant or in a similar role, preferably in a healthcare or physical therapy setting.
* Excellent interpersonal skills with the ability to interact compassionately and professionally with patients from diverse backgrounds.
* Strong organizational skills and attention to detail, ensuring accurate and timely completion of tasks.
* Proficient in using electronic health record (EHR) systems, Microsoft Office programs, and other office software applications.
* Ability to prioritize and manage multiple tasks efficiently, while maintaining a positive attitude.
* Strong ethical standards, maintaining patient confidentiality and adhering to HIPAA regulations.
Note: This job description is intended to convey essential information about the general nature of the job and is not an exhaustive list of responsibilities, skills, and qualifications associated with the role.
*BENEFITS* We offer a competitive salary commensurate with experience, along with a comprehensive benefits package: * Vacation time is important, and PTO is part of the deal for full-time team members! * Enjoy your holidays! Full-time team members get seven paid holidays every year.
* We offer health and vision insurance for qualified team members with a generous employer contribution * As soon as you qualify, we’ll set you up with a 401K and match your contribution up to 4% * We want you to have opportunities to up your game, so we’ll give providers a Continuing Education allowance with additional access to Medbridge, in addition to monthly collaborative training and mentorship.
* Desire for leadership opportunities? Grow with us and you’ll have your shot at the title you’re passionate about.
*APPLY NOW* We invite you to come and see what it looks and feels like to be a valued member of the Alevia Team! If you believe in giving back to the community, and want to work in an environment of growth, fun, and encouragement please consider this offer and reach out to learn more! We're excited to hear from you! Job Type: Full-time Pay: $20.
00 - $23.
00 per hour Expected hours: 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Healthcare setting: * Clinic * Outpatient * Private practice Medical specialties: * Physical & Rehabilitation Medicine Schedule: * 8 hour shift * Monday to Friday * No weekends Application Question(s): * Please describe your medical office experience.
Experience: * insurance authorizations: 1 year (Preferred) * medical office: 1 year (Required) Work Location: In person