Assistant General Manager (AGM) Lodging

Crater Lake inspires awe.
The lake was formed over 7,700 years ago, when a violent eruption triggered the collapse of a tall peak.
The lake is fed by rain and snow, is the deepest lake in the USA and one of the most pristine on Earth.
You will gaze in wonder at its blue water and stunning setting atop the Cascade Mountain Range.
If you are looking for a unique place to work and have a passion for providing customer service, this is the spot for you! We offer our associates competitive pay and benefits.
Along with programs that support your career growth and development with the company.
Join our team at Explor Crater Lake, LLC Job Summary: The Assistant General Manager (AGM) Lodging is responsible for assisting the General Manager in managing the lodging operations at Crater Lake National Park.
The AGM Lodging will oversee the day-to-day operations of the lodging facilities, including guest services, housekeeping, maintenance, and some food and beverage services.
The AGM Lodging will also assist in managing the budget, hiring and training staff, and ensuring compliance with all company policies and procedures.
This is a seasonal position working Mid April through early to mid October.
Key Responsibilities: Assist the General Manager in managing the lodging operations at Crater Lake National Park Oversee the day-to-day operations of the lodging facilities, including guest service and housekeeping.
Assist in managing the budget and ensuring financial goals are met Hire, train, and supervise staff Provide excellent customer service to guests and resolve guest complaints and issues in a timely and professional manner Assist in developing and implementing marketing and promotional strategies to increase occupancy and revenue Qualifications: Bachelor's degree in Hospitality Management or related field preferred Minimum of 5 years of experience in hotel or lodging management Strong leadership, management, communication and interpersonal skills Ability to work in a fast-paced environment and handle multiple tasks simultaneously Knowledge of hotel and lodging industry trends and best practices Proficient in Microsoft Office and hotel management software Ability to work flexible hours, including weekends and holidays All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.