Front Desk Associate

Responsibilities: - Greet and check-in guests in a friendly and professional manner - Provide excellent customer service, addressing guest inquiries and resolving any issues or complaints - Manage guest transactions and ensure accurate information is entered into the system - Assist with the bowling, including collecting payments and issuing receipts - Answer phone calls and direct them to the appropriate department or individual - Maintain a clean and organized front desk area - Collaborate with other bowling staff to ensure a smooth and enjoyable guest experience Requirements: - Previous experience in hospitality or customer service preferred - Excellent phone etiquette and communication skills - Knowledge of bowling operations and front desk procedures is a plus - Strong organizational skills with attention to detail - Ability to multitask and work in a fast-paced environment - Proficiency in using phone systems and other office equipment - Bilingual or multilingual skills are a bonus Job Types: Full-time, Part-time Pay: From $15.
00 per hour Expected hours: 30 – 40 per week Benefits: * Employee discount * Free parking * Parental leave Schedule: * 10 hour shift * 8 hour shift * Evening shift * Every weekend * Holidays * Night shift Work setting: * In-person Ability to Relocate: * Medford, OR 97504: Relocate before starting work (Required) Work Location: In person